FOR RESIDENTS

 

We are here to help you

Get in touch in the way that suits you best.

 

 

FORMS

 

On-call service

050 4994 535

In an emergency, we are here to help you outside office hours as well.
Our maintenance on-call service is available on weekdays from 16.00 to 8.00, as well as on weekends and public holidays, all year round.
Outside office hours, we handle urgent jobs that cannot wait until the next business day, as well as door openings when keys have been lost or forgotten. On-call work is charged separately.

Door opening fees

 

A door will only be opened for a person officially registered as living in the apartment, who can reliably verify their identity. Payment can be made by card, MobilePay, cash or invoice (in which case we check credit information).

Weekdays
08:00-16:00 20,00 € when paid by card or MobilePay.
08:00-16:00 32,40 € when invoiced.

At other times and on public holidays 65,00 € when paid by card or MobilePay.

At other times and on public holidays 77,40 € when invoiced.

Prices include value-added tax (VAT) at 25,5%.

 

 

 

Moving checklist

 

Boxes stacked up and your things still looking for their place? These steps will keep your move running smoothly:

  • Move-in notification when moving into the building
  • Move-out notification when moving out of the building

Please note: without a move-in notification, you will not be added to the building’s resident register, and your name will not be updated on your door or name plate. We can only open an apartment door for the person officially registered as living there, who can reliably verify their identity. That is why it is important to keep your details up to date in the future as well.
Conveniently send your change of address notification online.

  • Remember to also submit a change of address notification to Posti and/or the Digital and Population Data Services Agency (DVV), so your mail reaches the right address.
  • Don’t forget to arrange an electricity contract for your new home.
  • Remember to also take care of other contracts, such as home insurance and broadband.

Congratulations on your new home!

 

 

 

 

News and practical information

 

The repair responsibilities of the Limited Liability Housing Company and the resident will be determined in the responsibility division table. You can enquire about the responsibility division sheets either from your property manager or the maintenance company.

Other useful links:

www.dvv.fi/henkiloasiakkaat
www.kiinteistolehti.fi
www.kiinteistoliitto.fi
www.kiinteistotyonantajat.fi